Identity verification, also known as Know Your Customer (KYC), is a mandatory process for all reputable gaming platforms. We are required to verify the age and identity of our users before any funds are moved. This critical layer of security prevents the creation of underage accounts, deters fraudulent activity, and ensures that withdrawals are only processed to the legitimate owner of the account, protecting your funds from theft.
To complete this, you will generally need to provide documents from three categories: a government-issued photo ID, proof of residential address, and confirmation of your payment method ownership. When uploading, ensure that all four corners of the document are visible, the text is sharp and legible, and there is no glare from flashes or lights. Clear images allow for a smoother verification process.